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Dear Friends,

I’m sure you are just as relieved as I am about putting 2020 behind us and making a fresh start in 2021.

Our team continues working hard to meet the challenges of winter, keeping your home warm with reliable heating oil and propane deliveries as well as around-the-clock emergency service.

For safety’s sake, we continue to remind our employees not to come to work if they feel sick or if anyone in their household shows any signs of illness.

We encourage you to do your part as well, by following all CDC-recommended safety measures until this crisis is behind us. With a vaccine now being distributed across the country, we hope this long, dark tunnel we have all been trapped in is coming to an end.

Thank you for your business and for your confidence in the good people at FSi Oil and Propane. You can count on us to continue with our promise of Comfort Delivered, Value Guaranteed.


Stephan C. Chase

Are you looking to improve your home’s energy efficiency? Upgrading your furnace, boiler or water heater is a great way to increase your home’s value. At the same time, you can also lower your annual heating costs by 20% or more.

A majority of the new equipment we install is subsidized by the Mass Save program. This year, you may qualify for thousands of dollars in rebates and loans with 0% interest to cover equipment replacements.

Mass Save rebates in 2021 include:

These rebates are valid for systems we install, including Thermo Pride oil furnaces, Trane propane gas furnaces and central air conditioning systems, and Rinnai on-demand propane tankless water heaters.

Contact us today to set up an appointment and learn more details. We can complete most installations in one day!

Cold weather can bring many challenges, from dry skin to uneven heat or even no heat at all. Here are some solutions.

No heat? Check your power first!

If your heat stops working and you’ve made sure it is related to your house only — not a wide-scale power outage — your next step should be to check to see if the power switches to your boiler or furnace have been accidentally turned off.

If your circuit breakers or fuses are all on, look at the power switch located on the side of the heating system or on a wall nearby. Farther away, often at the top of the basement stairs, there is an emergency switch with a red cover plate that is labeled. It can be easy to switch it off by mistake, thinking it is the light switch for the basement. If your circuit breaker continues to “trip,” be sure to call for service, as this could be a sign of a serious problem.

Thermostat check

Make sure your thermostat is set above room temperature and to HEAT. Check to see if you need new batteries too. Remember, it is the thermostat’s job to send a signal to your boiler or furnace to call for heat. But this signal may be interrupted if the wiring of the thermostat has begun to deteriorate or if dust is building up inside.

Time for a reset

If you still have no heat and know you are not out of fuel, press the reset button on the oil burner.

The button is a safety control that shuts the burner down if a problem is detected. Do not push it more than once. Repeatedly pushing this button may cause damage.

If you have a modern gas system, there also should be a reset button that should be pushed once only.

If you have an older gas system, check to see if the pilot light has gone out.

Pay attention to your system

Be sure to change or clean the air filter on a regular basis if you have a warm-air furnace. A filter clogged with dust compromises efficiency and can cause your furnace to shut down.

For steam boilers, check the water gauge periodically. Low water levels are a leading cause of boiler shutdowns. Steam boilers should also be “flushed” when the water in the gauge looks rusty. Talk with us if you’re not familiar with this procedure.

For hot water boilers, make sure the water level of the boiler is at half-full. The boiler’s automatic filling system, controlled by the pressure-reducing valve, should maintain the proper water level at 12 to 15 psi (pound-force per square inch) of pressure. If there isn’t a pressure-reducing valve, manually feed the boiler by opening up the water feed valve until the boiler pressure reaches 12 psi.

Don’t run out!

There is no way of knowing if COVID-19 will impact our deliveries in the coming months. So it is especially critical that you are on automatic delivery so you don’t have to call every time you need more fuel.

If you are already on automatic delivery and your usage patterns have changed, (you are working from home and keep the heat on longer; or you’ve moved to a second home and aren’t using as much, etc.), please let us know.

Call us to find out how we can improve your comfort

If you’d like help with issues like a noisy system or uneven heat, give us a call!

You can always expect a fast and courteous response from us whenever you need help. We think that’s one of the most important differences between utility companies and local heating fuel companies like us.

Utilities think more about numbers than about people, in large part because they are monopolies that are more focused on financial and operational aspects than on customer service. As a local company, we are here for you!

Tankless water heaters fueled by propane have become very popular with our customers because they double down on efficiency and savings. These compact units heat water on demand—rather than keeping gallons of water hot in a tank, which just wastes energy and money.

Most tankless units hang on a wall and are about the size of a small suitcase. Perhaps best of all, they will last about twice as long as a standard electric storage tank water heater.

Save up to $900 on a new propane water heater with Mass Save and Rinnai rebates!

If you replace your old electric water heater with a propane tankless unit, your water heating efficiency can improve up to 40% and you’ll have access to unlimited amounts of hot water. You won’t have to worry about the water tank draining and then having to refill and reheat.

Click the Plumbing link to read more about water heaters. Don’t forget to ask about current Mass Save water heater rebates that can save you up to $800 on your purchase. If you install a Rinnai tankless water heater, you can claim an additional $100 manufacturer’s rebate!

After a storm, please clear a path to your oil fill pipe or propane storage tank so our driver can reach it quickly and safely.

We ask that you to shovel or plow your driveway so it is free of snow and ice. Safety codes prohibit us from trying to navigate slippery driveways. Our trucks need a space wide enough for an ambulance to get through.

Electricity is considered a “clean fuel” by many. Although the electric appliances (or heat pump) in your home don’t produce any emissions, the power plant that generates the electricity probably does.

Those power plants, many of them coal-fired, are among the largest sources of greenhouse gas pollution in the United States.

Contrast that to the ultra-low-sulfur Bioheat® fuel we deliver. Because of the industry’s efforts to reduce carbon emissions, Bioheat fuel burns more cleanly, with fewer emissions.

Consumers also benefit from better heating efficiency and easier maintenance, since highly refined, renewable and ultra-low-sulfur Bioheat fuel creates fewer deposits on heat exchangers.

Looking ahead, the heating oil industry is committed to achieving net-zero carbon dioxide (CO2) emissions by 2050. As higher blends of Bioheat fuel become more common in the coming years, home heating oil blended with biofuel will continue to move closer to becoming a carbon-neutral fuel.

This and other innovations within the industry will help keep heating oil as a leader in America’s clean energy evolution.