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Dear Friends,

In times like these, it pays to have confidence in your service providers. We hope you have that with us. We’re here working hard behind the scenes every day (and night) to keep you comfortable and warm throughout the heating season.

We’ve been in this business for a long time, and we’ve navigated uncharted waters before. In every instance, we’ve managed to take care of our customers and see them through a shared crisis.

Speaking of confidence, it’s more important than ever that you have a heating fuel company that you know is capable of delivering emergency service anytime you need it, 24 hours a day, 7 days a week. Always being accessible and solving problems quickly has been in our DNA since our founding.

Over the years, we have helped thousands of customers get their heat back, resolved fuel or water leaks, and handled other complex situations. This is one of the ways we live up to our mantra: Comfort delivered, value guaranteed.

So, no matter when you need us, we are on call and at your service. We will be there to help keep your family comfortable and safe this season — as we’ve always done before.

Stephan C. Chase

Safety remains the top priority for everyone in the propane industry. At FSi Oil and Propane, we want you to be safe at all times, and our team works hard to share important safety information with you on a regular basis.

To keep any safety issues at a minimum, please schedule a service visit at least once a year so that we can check all of your appliances, your gas lines and your propane tank.

Keep in mind that propane has a remarkable safety record, due in large part to the stringent codes and regulations developed by the propane industry and the National Fire Protection Association (NFPA). The staff at FSi also complies with state regulations that require periodic testing and training. This is all done to ensure your safety.

With that being said, it is always a good idea to learn more about propane and proper safety procedures. Please take some time to visit the propane section of our website, where you’ll find safety modules for best practices, courtesy of the Propane Education and Research Council. These safety tips include instructions on what to do if you ever smell propane gas.

Home is our haven, an escape from the turbulent outside world. That’s why we’ve filled these pages with information that we hope will make you as safe and comfortable as possible — all the time.

More Dangerous Than Poppies

The wicked witch attempted to use poppies to send Dorothy into a permanent sleep. Carbon monoxide (CO) can do that for real.

CO is created when any kind of fuel is burned, but it’s vented safely to the outside. That’s why it’s important to have all fuel-burning devices serviced regularly by a professional. This will ensure that your equipment is operating properly.

Because CO is a toxic, invisible and odorless gas, you should already have CO detectors installed around your home, especially near all bedrooms. Remember to test the detectors about once a month.

A faulty burner or furnace can cause a CO leak. Other causes of CO leaks can include:

CO poisoning symptoms include fatigue, dizziness and nausea. If you suspect a CO leak, get fresh air right away by opening doors and windows and leave the house before calling for help.

Watch your pets

Signs of CO poisoning can show up in pets before they appear in humans. If a pet seems sick or is unusually slow to wake up, take it outside, check your carbon monoxide detectors and open the windows in your home. Also, get your pet to the veterinarian right away.

5 Ways to Feel Right at Home with Propane

There are many ways you can take advantage of propane’s efficiency and versatility to make your home more comfortable. Here are five ideas.

  1. Install a propane fireplace or log set. Vented propane hearths give you all the benefits of wood fireplaces without the chimney, mess or cleanup—at a fraction of the installation cost.
  2. Warm up to a propane space heater. Do you have rooms that are drafty and cold? Do you do a lot of work in your garage? Vented propane gas space heaters are easy to install, efficient and safe. They also burn cleaner than electric and oil space heaters.
  3. Upgrade to a new propane furnace. Propane gas furnaces are best in their class in terms of efficiency, with ratings from 90% to 98% efficient. A propane furnace can provide affordable warmth and comfort for any size floor plan.
  4. Go tankless. Swap out your old electric tank water heater for an innovative tankless propane unit. You’ll cut down on your water heating bills and enjoy a virtually endless supply of hot water.
  5. Upgrade your old electric stove to a propane range/cooktop. This will give you much better temperature control and heat distribution than electric models. Why not discover all the benefits of a propane cooktop for yourself?

Propane — the more appliances you have, the more you’ll love it! For more upgrade ideas, contact us and we’ll be glad to give you expert advice.

The Yellow Brick Road to Savings

Technological breakthroughs have brought in a new era of higher efficiency and big savings for anyone who uses oilheat.

The combination of increasingly efficient oil heating systems and continuous improvements with ultra‑low-sulfur Bioheat® fuel is the one-two punch that will help homeowners in the years ahead.

Heating Season To-Do List

With most of us spending more time at home these days — and using more water as a result — it makes a lot of sense to ensure that your water quality remains as healthy as possible.

FSi Oil and Propane has a plumbing division too, and we install and service high-quality water-purification systems that guarantee you clean drinking water. The equipment is easy to use and usually requires only minimal maintenance once it’s up and running.

FSi offers several types of home water-filtration systems, including reverse osmosis, activated carbon, cation-exchange and whole-house carbon filters. (We can perform a water quality test that will let us recommend the best system for you.)

We also install water-softening systems — also known as ion-exchange systems — which change the chemistry of your water to reduce mineralization and prevent future hard-water issues.

Adding a water softener is an investment in your home and prevents costly problems. Once minerals build up inside pipes, fixtures and appliances, they can cause problems from reduced water flow and clogs to increased stress on pipes and fixtures. Scale (a coating of minerals) can also cause appliances (like your water heater) to wear out faster.

Visit the plumbing page or go to to learn more about our water-treatment systems.

Clean-burning, efficient and versatile propane gas opens up a world of opportunities for living better at home.

That’s just the beginning. Propane also provides great options for ovens and cooktops, clothes dryers, outdoor living and more. Propane can do that!

Please contact us if you’re interested in expanding your use of propane. It’s a lot easier than you may think.