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Dear Friends,

It’s disturbing that many local and state governments, including in Massachusetts, are rushing ahead on an “electrify everything” path to reducing carbon emissions. We agree that aggressive steps must be taken to address climate change — and we’re doing that! Our company has invested a lot in converting our fuel from traditional heating oil to ultra-low-sulfur Bioheat® fuel. This highly refined fuel burns more cleanly, with many fewer carbon emissions.

Here’s the big problem: However wellintentioned the “all-electric” movement is, it is relying on breakthroughs that do not yet exist — for an electric grid that is already unreliable. Every year, we have to suffer through power outages, usually caused by overwhelming demand or damage to the electric grid. Consider what will happen when the grid is taxed by huge new demand caused by the conversion of cars, buildings, homes and more.

Alternatively, we, and others in the liquid fuels industry, continue to offer a solution that immediately and dramatically reduces each customer’s carbon footprint without regressive taxes, additional equipment costs to consumers or overloading the electric grid. We need thoughtful policy that balances the need to address the climate without putting all of our energy eggs into one fragile basket.

Stephan C. Chase

We know you’re busy, and we always want it to be easy for you to do business with us. Here is one smart way to help you streamline while saving money: switch to paperless billing.

When you opt for our e-bill paperless billing, we’ll email you your statement, and you keep all your records electronically. You’ll save paper, reduce clutter and eliminate postage costs. No more scrambling around to find a misplaced invoice that you know is due soon!

We can also email you a copy of your delivery ticket after your fuel delivery.

Call or contact us through our website to request enrollment — at no cost.

Having a little more predictability in your life — and saving some money — is sure to make you smile. Please consider taking advantage of these convenient options, which we designed for our heating oil and propane customers:

Call or contact us through our website for more information or to enroll.

Both American-made Bioheat fuel and propane remain abundant, keep you comfortable and saves you money. And there are no blackouts that cut off your supply of energy.

Test case: 80% reduction in emissions

Just two heating oil retailers in the Northeast displaced nearly 1.5 million gallons of heating oil with approved Bioheat fuel in the first half of 2020.* Doing this resulted in an 80% reduction in greenhouse gas emissions, compared to traditional heating oil.

That’s because Bioheat fuel burns more cleanly and more efficiently than conventional heating oil. You will use less heat to get the same amount of warmth, and your heating system will last longer. You’ll also likely find that you need fewer repairs on your system. All of this amounts to savings!

Bioheat fuel is readily available now and it requires no modifications to your existing system. The continued growth of Bioheat fuel puts us well on our way along the road to a low carbon future!

*Source: Diversified Energy Specialists APS Program Research, December 2020.

Where does Bioheat fuel come from?

Biodiesel (also known as biofuel) is a gallon-forgallon substitute for petroleum-based fuels, which have a higher carbon intensity. By 2030, it’s estimated that biodiesel will displace 529 million gallons of heating oil.

Biodiesel is a nontoxic, biodegradable renewable liquid fuel. The biofuel that’s blended with heating oil to create Bioheat fuel is generally produced by agricultural byproducts, including used cooking oil (also known as yellow grease), animal fats, inedible corn oil, soybean oil and canola oil.

This puts excess oil and fats to good use. Food is never sacrificed for fuel in the production of Bioheat fuel. Bioheat fuel is also sourced and produced right here in the United States, supporting local farmers, local industries and local economies.

The clear, clean choice

Because propane has such a low carbon content, it produces next to zero greenhouse gas emissions, making it a cleaner-burning energy source that can reliably fuel homes, heat water and even power vehicles.

Propane generates more Btu’s than an equivalent amount of electricity, so you need much less propane to produce the same amount of heat energy. Also, cleaner-burning propane appliances are efficient, because they waste very little fuel in the combustion process, unlike electric-powered appliances.

That’s why, hands down, propane is better for the environment and for your home. Visit to learn more about propane and the environment. And be sure to check out to learn how the propane industry is reducing its carbon footprint.

Turn your backyard into a summer vacation

New propane appliances can turn a backyard into a summer vacation. Propane can do that — from gas grills to fire pits to stylish lighting and much more.

Propane grills

These days, you can get so much more than just the grill. You can elevate your grilling game with all kinds of features, like side burners, rotisseries, multiple levels of cooking surfaces, smoker boxes and more!

If you cook on a gas stove inside your home, you know how terrific its precise control of heat can be. By just turning the dial, you can instantly add or reduce heat.

Take that control outside when you grill with propane. Do you want to make one side direct grilling and one side indirect? Propane can do that! You can decide just how hot you need it, and make adjustments on the spot. When you want to go from medium heat for corn on the cob to high heat for a quick-searing steak, you’re in control. Charcoal can’t do that.

Fire pits

Bring friends or family together with the warmth of a propane-fueled fire pit and never worry about feeding a wood fire or cleaning up ashes afterward. A large fire pit can be used as a centerpiece for your yard, or you can set up a series of small ones at the entry of your home to wow your guests. Many models have ignition systems that can be turned on and off with a smartphone or tablet.

Propane lighting

When it comes to backyard lighting, nothing holds a candle to propane! Using outdoor lighting will dramatically enhance and accentuate the visual appeal of your property. Popular choices include stunning solid cast brass, black cast aluminum or white cast aluminum styles, with post, pedestal or wall mounts. Gas lights cost pennies per hour to operate and the brightness of these lights is comparable to a 70‑watt light bulb.

Pool heaters

A propane pool heater can maintain a comfortable water temperature any time of day, in any weather, in any season — all for an affordable price. A propane pool heater simply burns gas to warm water from the pool pump then cycles the water back into the pool.

Please contact us to learn more about all you can do with propane in your backyard.

Q: I need to replace my heating system. Are there still rebates or financing available?

A: Yes. Many of the new propane and heating oil equipment we install is subsidized by the Mass Save program. Right now, you may qualify for thousands of dollars in rebates, loans to cover replacements, and 0% financing for 7 years.

Q: Will these subsidies always be available?

A: It’s uncertain. Your Mass Save rebate opportunities may disappear as early as next year. Massachusetts’s Energy Efficiency Advisory Council (EEAC) has recommended eliminating all Mass Save equipment rebates and the no-interest HEAT loan for homeowners that use heating oil, propane and natural gas. The EEAC wants to redirect those funds to subsidize the cost of converting residential heating systems to electric heat pumps.

If you’ve been on the fence about upgrading your old heating system to a new high-efficiency propane or heating-oil model, don’t put it off any longer.

Don’t miss out! Secure your comfort now by getting a quote from us on a super-efficient mini-split ductless heat-pump system. These units are perfect for:

Purchase your ductless mini-split heat-pump system now and qualify for thousands of dollars in rebates and loans to cover replacements, and 0% financing for 7 years. Additional discounts and rebates may be available. Don’t delay. These funds are limited. Contact us today to set up an appointment and learn more. We can complete most installations in one day!

If you’re using municipal water right out of the faucet, you’re drinking chlorinated water — and bathing in it too. All municipal water systems use chlorine for health purposes.

Plus, your unfiltered home water, even if it has come from the water treatment plant in your municipality, can be filled with many contaminants and toxins, including lead.

If you invest in a water filtration system, however, you can eliminate such impurities and rest easier knowing that your family now has access to clean, healthy drinking water.

FSi offers several types of home water filtration systems, including reverse-osmosis, activated-carbon, cation-exchange and whole-house carbon filters. (We can perform a water-quality test that will let us recommend the best system for you.)

We also install water softeners — often known as ion-exchange systems — which change the chemistry of your water to reduce mineralization and prevent future hard-water issues.

Browse our site to learn more, and then contact us to request a service appointment.

water filter installation massachusettsIf you drink bottled water, or keep a filtered pitcher in your fridge, you might have at least considered installing a whole house filtration system in your home over the years. The question is, what stopped you?

A whole-house water filtration system may sound expensive, but it may cost less than you think – especially when you consider the many ways it saves you money over time.

In this Q&A, we’ll look a little more deeply into whole-house water filtration, and why it might be a good choice for your western Massachusetts home.

Q. What is a whole-house water filtration system?
A. Depending on where you live and how it is sourced, the water that comes from your faucets may contain impurities like rust, sediment and minerals. A whole-house filtration system removes impurities before it reaches those taps.

Q. What are the benefits of a whole-house water filtration system?
A. Healthier drinking water is the most obvious benefit of a water filtration system, but there are other benefits, too. For example:

Q. What are the types of water filtration systems?
A. There are several types of water filtration system, and the one that’s right for you depends on your home and water supply (a big reason why you should get a professional consultation when installing a system).

Some of the most common whole-house water filtration systems include:

Q. What’s the first step in choosing a whole-house water filtration system?
A. Before installing a whole-house water filtration system, you’ll want to test your water to understand which system would most benefit you. You can purchase water testing kits online, or you can have your water tested by professionals.

Q. How long should a whole-house water filtration system last?
A. With proper care and depending on the type and your usage, reverse osmosis, ionization, and UV systems can last up to a decade or so. Carbon filters need to be replaced once a year.

Q. How much does a whole-house water filtration system cost?
A. The price of water filtration system installation ranges widely, depending on the type and complexity of the system you choose. Simpler systems cost less than $1,000, while more comprehensive ones can cost more than $5,000.

Q. Does a water filtration system require professional installation?
A. In most cases, yes. Simpler carbon filter systems can be installed at the tap, and less expensive under-counter models can probably be installed by a DIYer. But more advanced whole-house systems require professional installation to make sure you get the full benefit of filtration throughout your home.

Considering a whole house water treatment solution? We can help. Contact FSi today to request a FREE water test so that we can help you choose a water treatment system that is right for your western MA home.

ductless a/c massachusettsYou may have seen a ductless mini-split system in a local restaurant – those long cooling units, usually hung above a doorway or high on a wall. But did you know those ductless systems can also be used for home heating?

A ductless mini-split heat pump is a great and efficient way to keep your home comfortable year-round – whether as a primary source of heating and cooling in a home that lacks existing ductwork or as a supplement to your furnace or A/C.

How A Mini-Split System Works

All ductless mini-split systems include two components – an air handler (the indoor unit) and a condenser (the outdoor unit), connected by a thin pipe installed through an exterior wall. A single condenser can operate up to four air handlers, creating an efficient zone heating and cooling system in your home.

A ductless heat pump system works by using heat exchanger coils to move warm air from one location to another. During winter, for example, your heat pump draws warm air from outside your home to increase temperatures inside; during the summer, the heat pump reverses the process, expelling warm air from your home.

Key Benefits

Mini-split heat pumps are a big step up from window air conditioners and portable space heaters, providing economical comfort that can be targeted to specific spaces in your home. But the benefits of a mini-split heat pump aren’t limited to energy savings. Ductless heat pump systems are also:

Want to keep your heating and cooling bills low while staying as comfortable as possible? Consider upgrading your space heaters and window A/Cs to a multi-function ductless mini-split heat pump from FSi. Contact us today to learn about MASS SAVE® rebates on heat pumps and discuss ductless mini-split installations in Greater Springfield, MA!

bioheat facts massachusettsElectricity is considered a “clean fuel” by many. But when you take a closer look, it isn’t exactly the “green miracle” people often make it out to be.

Although the electric appliances (or heat pump) in your home don’t produce any emissions, the power plant that generates the electricity certainly does. In fact, in Massachusetts, nearly 90 percent of the electricity produced is generated by burning natural gas, which is mostly methane – a gas with a far higher Global Warming Potential (GWP) rating than carbon dioxide.

Contrast that to the ultra-low-sulfur Bioheat® fuel we deliver.

Because of the industry’s efforts to reduce carbon emissions, Bioheat fuel burns more cleanly, with significantly fewer emissions and harmful pollutants than other fuels – including natural gas. Here are six pollutants potentially produced by heating your home – and every one of them is reduced by using Bioheat rather than other energy sources:

Few Repairs And Less Maintenance, Too

As a Bioheat use, you’ll also benefit from better heating efficiency and easier maintenance, since highly refined, renewable and ultra-low-sulfur Bioheat fuel creates fewer deposits on heat exchangers.

Looking ahead, the heating oil industry is committed to achieving net-zero carbon dioxide (CO2) emissions by 2050. As higher blends of Bioheat fuel become more common in the coming years, home heating oil blended with biofuel will continue to move closer to becoming a carbon-neutral fuel.

This and other innovations within the industry will help keep heating oil as a leader in America’s clean energy evolution.

Today’s Bioheat® – taking the lead in the green revolution. To learn more about Bioheat deliveries in western Massachusetts, contact FSi today!