Full Service vs. Discount Oil

Fuel Services, Inc. is a true FULL SERVICE Energy Supplier and not just an oil dealer!
There are three types of home heating oil dealers.

Full Service

Full Service dealers offer a wide array of products and services, some of which include:

  • Extending credit
  • Providing 24 hour emergency service
  • Automatic Delivery of Oil

Full Service Dealers are interested in providing total peace of mind for their customers.

Discounters pretending to be Full Service

This type of dealer might advertise in a local paper “Burner Service Available”. Typically this is a discount dealer that has one or two subcontractors that handle service calls for them. If you lose your heat on Christmas Eve, do you think a subcontractor is going to come out promptly? Or at even at all? Are you willing to risk your family’s holiday comfort on a subcontractor? These types of dealers might offer one or two of the services that a Full Service dealer provides, but certainly not all.

Discounters

Most discount companies are interested in only supplying fuel to customers, and they often talk about how they can save you 5 to 10 cents per gallon over full service companies (or other discounters pretending to be full service). Don’t be fooled!!!!

Fuel Services Facts

It is not just the price per gallon that matters; it is the Fuel Services full service difference.

TRUTH AND FACT:
If a discounter is able to save you 10 cents per gallon on 700 gallons (average gallons per year per household) over the entire year, you will only save $70.00 over the entire year. If we can save you 10% (70 gallons) because of proper preventative maintenance and solid service, at today’s prices you will save significantly more! To put it another way, the 10 cents per gallon represents a total of about 13 gallons of fuel over the entire year. The better bargain and better choice is to choose full service. See for yourself below… and examine the full service difference.


EVEN if we couldn’t save you any yearly gallons (highly unlikely), this is what Full Service is worth! If there were a Superbowl of Home Heating, that’s what the score would be…

Benefit Fuel Services, Inc. Discounter
Automatic Degree Day Delivery YES NO, you must order when low
Automatic usage monitoring YES NO
Extend Credit YES NO, pay on delivery
Delivery when customer is not at home YES NO, usually must be home
Cash Discount YES NO
Volume Discount YES Sometimes
Senior Discount YES Sometimes
Price Protection Programs YES NO
Even Payment Budget Plans YES NO
24 hour Emergency Service YES NO
Advanced Radio & Computer Dispatching YES NO
Sealed & Tested Meters (get what you pay for!) YES Sometimes
Insurance on Trucks YES Sometimes
Insurance on Product YES NO
Insurance on Service Work YES NO
State licensed Technicians YES NO
State licensed Installers YES NO
Employee Technical Training YES NO
Complete Parts Warehouse YES NO
Service Contracts YES NO
Tank Protection Plans YES NO
Furnace and Boiler Tune-Ups with Efficiency Tests & Audits YES NO
Air Conditioning Service YES NO
New Equipment Installation YES NO
Courteous Customer Service YES Answering Machine?
Peace of mind for you YES NO

Scoring: 1 point for every “Yes”, and giving the discounter the benefit of the doubt for each “Sometimes”, makes the score 26-4! Even more, we don’t use subcontractors to do any service work (as even some full service oil companies do). Each and every service we perform is done by our own highly trained employees.